Our story

Great communication builds great businesses.

ApnaInbox started from a simple frustration — too many tabs, too many tools, and customers still slipping through the cracks. We built the inbox we always wished existed.

10M+
Messages / month
10k+
Active teams
50+
Countries
99.9%
Uptime SLA
Values

What we stand for

Principles that guide how we build and how we show up for customers.

Customer first

Every decision starts with how it helps teams reply faster and stay in context.

Speed & clarity

Fast product, simple pricing, and a roadmap you can actually plan around.

Built for everyone

From solo founders to enterprise teams in dozens of countries.

Privacy by design

Your data stays yours. Built with GDPR-style controls in mind.

Journey

From frustration to product

It started with a simple problem: businesses were losing customers not because they didn't care — but because conversations were scattered across WhatsApp, email, and social DMs.

In 2021 we set out to build the tool we wished we had. Today, ApnaInbox helps thousands of teams run customer communication from one place — with context, not chaos.

As seen in

YourStoryInc42EntrackrThe Ken
2021

Founded with a vision to unify business messaging.

2022

Launched WhatsApp & email inbox integration.

2023

5,000 active teams. Series A funding closed.

2024

AI-assisted replies and broadcast engine shipped.

2025

10,000+ teams. 10M+ messages processed every month.

People

Meet the team

The folks behind the product, support, and roadmap.

Arhan Shah

Arhan Shah

CEO & Founder

10+ years building communication tools for global enterprises.

Priya Verma

Priya Verma

CTO

Former engineering lead; obsessed with reliability at scale.

Nikhil Gupta

Nikhil Gupta

Head of Product

SaaS B2B product thinker who ships ideas fast.

Sara Hussain

Sara Hussain

Head of Design

Crafts interfaces teams enjoy using every day.

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