Everything you need to delight customers
One platform for inbox, automation, broadcasts, analytics, and integrations — so your team focuses on people, not tools.
One inbox for every conversation
Stop juggling five different apps. ApnaInbox brings WhatsApp, email, Instagram, SMS, Telegram, and web chat into one fast, shared workspace.
- Smart threads & collision detection
- Read receipts & presence
- Internal notes & @mentions
- Routing rules & assignment
Let AI handle the routine, 24/7
Reply suggestions, no-code automations, and sentiment signals — so your team spends time on conversations that need a human.
- Smart reply drafts
- Auto-reply & rule builder
- Workflow automation
- Sentiment & intent signals
Data that drives better decisions
Response times, resolution rates, channel mix, and teammate workload — in one dashboard your whole org can use.
- Live workload & queues
- Per-teammate performance
- Channel trends
- Export & API access
Everything that's included
Core capabilities your team gets on day one — across plans where noted on pricing.
Unified inbox
All channels. One tab.
Broadcasts
Reach thousands instantly.
AI auto-replies
Drafts & rules, 24/7.
Team collaboration
Assign, tag, route.
Analytics
Real-time performance.
API & integrations
Connect your stack.
SLA timers
Never miss a window.
Workflow builder
Automate without code.
Role-based access
Granular permissions.
CSAT surveys
Measure satisfaction.
WhatsApp templates
Approved message types.
Scheduled sends
Time broadcasts right.
Try every feature free for 14 days
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